How to upload files to Page

Overview: This guide shows how to upload various file types to Page.

  • For Agency clients
    • For agency clients, we recommend uploading the entire E-folder. You can leave it zipped unless it’s very large.
    • If your zip upload is rejected, try unzipping it and selecting the underlying files. This should happen only on rare occasions.
    • In addition, you can upload any PDFs you’d like, including external medical records or anything else you’ve submitted on behalf of the veteran.
  • For Court clients
    • For court clients, the RBA must be uploaded directly as one PDF, as it comes from the Court without modification.
    • It is not currently supported to upload a new or updated RBA without resetting the client; only one RBA can be uploaded at a time. Note, this is on our product roadmap.
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